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bechtconnect
BechtCONNECT Wins ERTC Digital Technology of the Year
Becht is proud to announce that BechtCONNECT has been recognized with the 2025 ERTC Industry Award for Digital Technology of the Year, recognizing the platform’s impact in strengthening decision-making and operational reliability while expanding knowledge-sharing across the refining industry.
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Our SOLUTION to ENHANCING your engineering organization by EMPOWERING your workforce
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The why
Usage Oversight
Transparency
Status and KPI metrics
Optional request approval workflow
Knowledge Retention
Communications & projects are centrally captured
Transfers knowledge to new engineers
Shares learnings across sites
Accessibility & Convenience
Unlimited users
Eliminate procurement delays
Demystify “who can help me?”
Technical Competence
Self-guided problem solving
Standards/Best practices & interactive learning
Discounted public training
Features include
Ad-Hoc SME
Support: From troubleshooting bottlenecks
to managing emergencies or optimizing operations, we provide expert
assistance. With 13 specialized divisions, our support spans areas like
corrosion, equipment maintenance, process engineering, and more.
Knowledge
Library: Access a wealth of resources,
including Technology Best Practices, comprehensive details on 74 damage
mechanisms, Becht Integrity Practices for API 510 compliance, Process
Design Fundamentals, as well as numerous white papers and webinars.
Technology Best Practices
Becht Integrity Practices
Damage Mechanism Library
Process Design Fundamentals
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Engineering Calculators: Ideal for
tasks such as heat exchanger sizing and pump curve evaluation.
Interactive
PFDs: Offering insights into typical
damage mechanisms, control strategies, and key performance variables
(KPVs).
Centralized
Support: A single hub for all Becht
support, including larger project engagements.
Quarterly
Reviews: Regular reviews with dedicated
account management to ensure alignment and ongoing success.
commercial structure
Annual License
COST: Based on License level
Level pricing driven by Premium Documents
T&M call-Off
COST: Customized
Billed only as used
No use or lose it hours
Training (Optional)
COST: Customized
25% discount on all public courses with opting into a training budget
Billed only as used
Interface
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Frequently Asked Questions
Quick answers to common questions and key facts about our services.
What is BechtCONNECT
BechtCONNECT is a digital platform that gives you access to over 1,500 Subject Matter Experts (SMEs) globally, offering real-time support, a vast technical library, and engineering calculators. It’s designed to enhance your team’s capabilities by providing direct assistance and a centralized knowledge base.
What services are included in BechtCONNECT?
BechtCONNECT includes ad-hoc technical support, access to industry best practices, webinars, a comprehensive technical library, and a request list for tracking solutions across your organization. Additionally, there are premium document sets available for refining, integrity, and design fundamentals.
How does BechtCONNECT benefit my team?
BechtCONNECT helps reduce downtime, improve safety, and enhance operational excellence by providing fast, expert advice. It also captures knowledge centrally, making it easier to onboard new team members and avoid repeating past mistakes.
What’s the difference between the service
levels: Maintain, Sustain, and Partner?
These service levels differ by the number of premium documents included. The “Maintain” level provides access to all platform features, while “Sustain” and “Partner” levels include one or two premium document sets, respectively, to enhance your team’s expertise in key areas.
Can multiple users access BechtCONNECT within my
organization?
Yes, BechtCONNECT allows for unlimited users within your organization, ensuring that anyone who needs expert advice or access to the knowledge base can easily get it.
What kind of technical support can I get through
BechtCONNECT?
BechtCONNECT provides ad-hoc support for technical queries that take less than 16 hours to address. These requests are handled by Becht’s extensive network of SMEs who have deep experience in plant operations, industry codes, and engineering challenges.
What premium documents are available on
BechtCONNECT?
Premium document sets include topics such as Becht Integrity Practices, Damage Mechanism Documents, Refinery Design Fundamentals, and Technology Best Practices, offering expert insights and operational guidelines tailored to specific engineering and operational needs.
Do you have questions? Looking for more information? We’d love to hear from you!
Contact us
Sarah Williamson
Product OwnerBechtCONNECT
swilliamson@becht.com
Kristen becht
Division ManagerLearning and Development
kbecht@becht.com